WOODLAND PUPPIES FAQs

Here are some frequently asked questions and helpful information about us and our puppies. Click on any question to see the answer.

QUESTIONS ABOUT OUR PUPPIES

*WHAT SHOULD I FEED MY PUPPY?


We use Eukanuba for our dogs and puppies. It is premium quality food that we love. They have a variety to choose from. Your puppy goes home with a bag of Eukanuba Puppy Feed, and we recommend switching over slowly if you wish to use a different kind. One way to do this is to mix the 2 kinds. Puppies generally need to eat 3 times a day, morning, noon, and evening. Be sure to take them potty after each meal. Do not feed them late in the evening or you will need to take them potty while you want to be sleeping!




*CAN I TAKE MY PUPPY TO PUBLIC PLACES WHEN I FIRST GET THEM?


There is an important period of time between 8-16 weeks where puppies learn many of their social skills but also it is a time that fears and nervous behaviours can develop. We want our puppies to be kept safe from communicable diseases before they are fully immunised (which is typically under 16-18 weeks) but it is also important to have them meet new people, dogs, smells, sounds and textures during this time. Having your puppy go with you to safe places - trusted family members and friend’s homes where you know that their dogs are healthy and fully immunised is a good compromise between keeping your puppy away from potential illnesses but also allowing them to experience new things to help them develop into confident, well adjusted adults. Taking them for car rides, having positive experiences is SO important, but also keep them away from places that carry high risks for Parvo and other illnesses. Keep your under-immunised puppy away from pet stores, high foot traffic places like dog parks, sidewalks and when you go to the vet, hold your puppy off the ground. Puppies lick their paws and so be aware in the first 2 months that they can pick things up at places like the vet from other sick dogs, but taking precautions like removing your shoes before entering your house, not letting the puppy lick shoes and other contaminated surfaces will help reduce the risk. Don’t let your puppy miss out on fun new experiences, but just be careful about how you do it.




*WHEN CAN MY PUPPY COME HOME?


Our puppies are typically ready to come home at 7 weeks, although sometimes there are delays. According to flight regulations, a puppy cannot fly before 8 weeks old. We will keep you updated and try to have everything ready so they can join your family as soon as possible.





QUESTIONS ABOUT WOODLAND PUPPIES

*HOW DOES THE PUPPY SELECTION PROCESS WORK?


When you place a deposit for a future litter, your name is placed on the list on a "first come, first pick" basis. When puppies are born, we update the website within a few days with details of the litter. When the puppies are 6 weeks old and have had their vet check, we will take photos and let you choose your puppy. (If you would like to see the puppies before making a decision, you will have to come visit the puppies when they're between 4 and 5 weeks old.) Once it's your turn to pick, you can choose an available puppy OR decide to skip your turn and wait for a subsequent litter, at which time you likely have a higher pick. We will be contacting you via email when your turn is getting close and if you choose to pass we will then move on to the next person. It is imperative that you respond within 6 hours after being notified of an available puppy of your interest. Otherwise, we will have to keep moving down our list. We ask that you mark your calendar and keep close tab when it is your turn to choose. If you don't respond to our email notification within 6 hours, we will assume you want to wait. In such case we will hold your spot on the Reservation List and continue down the list to others waiting their turn.




*IS MY DEPOSIT REFUNDABLE?


Deposits are partially refundable and can be refunded for any reason. We fully respect your decision if you find a puppy elsewhere or change your mind for any other reason. In such a case we would refund $275.00 of your $350.00 deposit. After you choose a puppy the deposit becomes completely non-refundable and goes toward the final price of the puppy. Reservations are honored in order of deposits placed.




*DO YOU PROVIDE A HEALTH GUARANTEE AND WARRANTY?


Yes, we do. Following is more info. Guarantee and Health Warranty: We want every puppy to go home happy and healthy. But as it is with us humans, things can go wrong in the puppy world. To ensure that all is well in its new environment, we ask that if possible you get your puppy checked by a vet within 72 hours of going home. Any normal costs incurred are the responsibility of the buyer. If there would happen to be any problems, we would need a copy of the veterinarian's invoice to reimburse you for the cost of treatment. (That amount not exceeding the cost of the dog.)
We also offer a 1-year Genetic Health Guarantee on our puppies. There are many things that can affect the long-term health of a dog including genetics. While genetic health is an issue of concern, an equal or greater factor is diet and exercise. In this sense, we are taking a risk by giving a 2-year guarantee because we do not know how well the puppies will be taken care of. We choose to trust that they will be received into good homes.




*I LIVE OUT OF STATE, HOW CAN I PICK MY PUPPY UP?


Local pickup is preferred if possible. We do not deliver to your home, but we can fly your puppy to an airport in your area. There will be a $355.00 extra fee for that. Included in that price is everything needed to make it happen: kennel, paperwork, making all the arrangements, and the ticket. Our experience with flying puppies has been great, and we don't hesitate to recommend it. Airlines are used to flying puppies, and ensure that they are well taken care of.




*HOW DO I MAKE MY FINAL PAYMENT?


Final payments (including any shipping costs) will need to be completed in order for you to take your puppy home. The final payments can be made via check, cash, or PayPal. The puppy is considered yours once the deposit and final payment is received. Please note: Any checks will need 7 days to be cleared before we can release the puppy to you.




*WHERE ARE YOU LOCATED?


We are located in southern Kentucky, 75 miles southeast of Louisville, and 60 miles southwest of Lexington. The Schlabachs, 506 Hwy 243, GravelSwitch, KY 40328





Still have questions?

Call Duane at: (270) 321-6008

Or Contact Us

GENERAL QUESTIONS

*WHAT SHOULD I FEED MY PUPPY?


We use Eukanuba for our dogs and puppies. It is premium quality food that we love. They have a variety to choose from. Your puppy goes home with a bag of Eukanuba Puppy Feed, and we recommend switching over slowly if you wish to use a different kind. One way to do this is to mix the 2 kinds. Puppies generally need to eat 3 times a day, morning, noon, and evening. Be sure to take them potty after each meal. Do not feed them late in the evening or you will need to take them potty while you want to be sleeping!




*CAN I TAKE MY PUPPY TO PUBLIC PLACES WHEN I FIRST GET THEM?


There is an important period of time between 8-16 weeks where puppies learn many of their social skills but also it is a time that fears and nervous behaviours can develop. We want our puppies to be kept safe from communicable diseases before they are fully immunised (which is typically under 16-18 weeks) but it is also important to have them meet new people, dogs, smells, sounds and textures during this time. Having your puppy go with you to safe places - trusted family members and friend’s homes where you know that their dogs are healthy and fully immunised is a good compromise between keeping your puppy away from potential illnesses but also allowing them to experience new things to help them develop into confident, well adjusted adults. Taking them for car rides, having positive experiences is SO important, but also keep them away from places that carry high risks for Parvo and other illnesses. Keep your under-immunised puppy away from pet stores, high foot traffic places like dog parks, sidewalks and when you go to the vet, hold your puppy off the ground. Puppies lick their paws and so be aware in the first 2 months that they can pick things up at places like the vet from other sick dogs, but taking precautions like removing your shoes before entering your house, not letting the puppy lick shoes and other contaminated surfaces will help reduce the risk. Don’t let your puppy miss out on fun new experiences, but just be careful about how you do it.




*WHEN CAN MY PUPPY COME HOME?


Our puppies are typically ready to come home at 7 weeks, although sometimes there are delays. According to flight regulations, a puppy cannot fly before 8 weeks old. We will keep you updated and try to have everything ready so they can join your family as soon as possible.





Duane & Ruth Schlabach and Family

               560 Highway 243

          Gravel Switch KY 40328

                   270-321-6008

©2019-2021 Woodland Puppies All Rights Reserved
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